Managing Client Expectations
--“Managing Client Expectations”, National Association of Creditors Attorneys (NARCA)-May, 2016.
--“Managing Client Expectations”, National Association of Creditors Attorneys (NARCA)-May, 2016.
--“Debt Buyers ARE the Good Guys: How to Convince the Court”, Debt Buyers Association International Conference (DBA)-February, 2016
--“Managing Expectations: Getting the Client from Angry to Happy,” Commercial Law League of America (CLLA)-October, 2015
--“Justice and the War on Terror,” Jewish Learning Institute (JLI)-October, 2015
National Association of Credit Management (NACM), authored New York Retail Installment Sales Section, 2015
--“Do’s & Don’ts: Legal Risks in Outsourcing Solutions and Strategies,” Global Outsourcing Association of Lawyers (GOAL)-October, 2014
--“Debt Collection Litigation: Top Ten Ways to Lose at Trial”, Debt Buyers Association International Conference (DBA)-February, 2014
Enforcing International Judgments and Arbitration Awards in the United States”, The New York State Bar Association International Conference, Panama, 2013
“Collecting Business Debt: The Nuances of Commercial Collections”, National Business Institute (NBI)-April, 2009
“Boost Your Bottom Line: Your Guide to Effective Debt Collection in New York,” National Business Institute (NBI)-March, 2005